HAVE QUESTIONS?
Frequently Asked Questions
Do you accept refunds or exchanges?
We currently do not accept refunds or exchanges, unless the item is damaged or faulty upon arrival. Please contact us within 14 days of receiving your order with clear photos, and weโll be happy to help.
How long does shipping take?
US orders: 3โ7 business days
International orders: 7โ14 business days
Shipping fees depend on your destination and order size. The exact cost is calculated and displayed at checkout before you pay.
International orders may be subject to customs fees, import taxes, or duties, which are the responsibility of the buyer. Please check with your local customs office for details.
Can I change or cancel my order?
You can cancel or change your order within 1 hour after placing it. Please contact us as soon as possible to make any changes.
How can I contact support?
You can email us at ayahmodesty@outlook.com, send a message through the contact form on our website, or DM us on Instagram. Weโd be happy to help!
How do I choose the right size?
Please refer to our detailed size chart on each product page. If youโre between sizes or unsure, contact our customer support for assistance.
Do you restock sold-out items?
Yes! Some items are restocked regularly. Follow us on Instagram or subscribe to our newsletter to get restock alerts.
How should I care for my abaya?
Most abayas should be hand washed or dry cleaned to maintain fabric quality and detailing. Always check the care label.